Only the naive think onboarding is about increasing signup conversion rates. Onboarding can actually multiply your revenues over time when implemented intelligently.
Want control over your repeat visitors? There’s no better method than building an email list.
The most valuable information is in the minds of your former customers. Find out what they think to reduce churn from future customers.
Don’t let bugs scare your customers away. Use this tactic to tighten up the experience and reduce churn.
One sale doesn’t make a lifelong customer. Show customers what they’ve accomplished with your product and never stop selling.
This tactic can enhance retention for your app. And if you don’t have an app, there’s an easy way to get one for your site…
You haven’t heard? Customer service is the new marketing channel. Is your customer support an expense, or is it putting money in your pocket?
You know that your site is active, but do your visitors?
Even happy customers won’t stick around if they can easily try a competitor’s product. Make switching harder to improve retention and customer lifetime value.
Keep your friends close and your customers closer.
Go the extra mile for new customers and remind old customers they’re still valued with delightful surprises.
Want people to return to your product? Keep in touch via email. Want even more returning customers? Write better subject lines.
Your customers have valuable insights that they wouldn’t mind sharing. Make it easy to for them to share their knowledge.
The simple and honest practice that will earn lifelong customers.
If the products in your market are similar, create a loyalty program to incentivize repeat purchases from your business.
Customers leave. Don’t take it personally, get them back with a win-back email campaign.
Push notifications aren’t restricted to mobile anymore. Use this tactic to augment your cross-platform retention strategy.
Broadcasts and drip campaigns are great, but there’s another way to send email and it’s increasing both retention and revenue for many businesses.